WhatsApp AI Chatbots
Answer customer questions, capture leads and help customers request bookings on WhatsApp.
What the service does
WhatsApp is the primary messaging channel for millions of customers across India. A WhatsApp AI Chatbot helps your business respond promptly to incoming customer chats around the clock. The bot is trained on your verified business information, product details, services, policies, and frequently asked questions so it can assist prospects without keeping them waiting.
When a visitor asks for assistance, the bot can collect contact information, clarify their enquiry, present relevant service details, and guide them through submitting an appointment or booking request.
Practical examples of how a business might use it
The following are possible uses depending on your workflow:
- Service appointment requests: A fitness centre, salon, or clinic can let visitors ask about available slots and request a preferred session time directly on WhatsApp.
- Instant enquiry qualification: A real estate or coaching business can capture prospect requirements (such as location, budget, or preferred batch) before forwarding the lead to a sales representative.
- 24/7 FAQ handling: A retail store or service provider can instantly answer routine queries about location, basic pricing guidelines, parking, and business hours.
Information needed to discuss the setup
When you get in touch to discuss implementing a WhatsApp AI chatbot, having the following ready helps us structure the right approach:
- Your primary business objective (e.g., lead capture, FAQ support, or appointment request intake).
- A sample list of your most common customer questions and standard answers.
- Your preferred handoff process for questions that need human staff attention.
- Whether you want the bot configured on a new dedicated business number or connected alongside existing tools.
